06 Sep
|
Quality Resource
|
Surat
06 Sep
Quality Resource
Surat
Roles & Responsibilities:
Inquiry Management & Lead Generation:
- Identify new sources for lead generation such as architects, builders, schools, hospitals, and hotels.
- Follow up with customers to convert inquiries into leads and close deals.
- Prioritize inquiries and schedule meetings based on client requirements.
- Achieve monthly, quarterly, and yearly sales targets.
Client Engagement & Sales Process:
- Schedule and conduct meetings with prospective clients to understand their needs and offer solutions.
- Visit sites to better understand client requirements and prepare site forms accordingly.
- Provide clients with quotations, catalogs, and samples for product selection and approval.
- Negotiate terms and conditions, finalize the deal, and ensure timely delivery.
- Prepare Proforma invoices based on customer demands and ensure timely submission.
Documentation & Reporting:
- Prepare and send sales reports, including details of new inquiries and follow-ups, as per company policy.
- Keep detailed records of leads, meetings, and sales progress,
and report to the Business Development Head.
- Get work completion certificates from clients and share the finalized information with the sales team.
- Prepare necessary documents for order processing, including coordinating with the design and store teams after receiving an order.
- Ensure all communications are documented and obtain client approvals on designs, materials, and color choices.
Client Relationship Management:
- Maintain robust, long-term relationships with clients, offering ongoing support and guidance.
- Constantly monitor and report the progress of projects to clients, architects, and other stakeholders.
- Address any disputes or concerns promptly, discussing payment terms and other important project details.
- Ensure all project agreements are clearly documented, including final terms and conditions to avoid future issues.
- Secure authorized signatures on finalized designs, materials, and color details
📌 b Sales Executive (Surat)
🏢 Quality Resource
📍 Surat