Customer Service Executive (Chat Support - US Clients)
- Location:_ Noida ( work from Office)
- Work Hours:_ 8 P.M to 5 A.M
- Job Type:_ Full-Time
- Experience:_ 1-2 years (required)

About the Role:
We’re hiring an experienced and proactive Customer Service Executive to join our support team. In this role, you will be responsible for handling live chat support for our US-based clients, ensuring quick, clear, and professional communication.

This is a great opportunity for someone who thrives in a fast-paced environment, has excellent written English, and is committed to delivering an outstanding customer experience.

Key Responsibilities:
- Provide real-time chat support to customers across the US market
- Resolve customer issues efficiently and professionally
- Handle multiple chats simultaneously while maintaining high service standards
- Accurately log all customer interactions in the system
- Collaborate with internal teams when escalation is needed
- Stay updated on products, services, and policies to provide accurate information

Requirements:




- 1-2 years of experience in customer support (chat-based preferred)
- Excellent written and verbal communication in English
- Experience dealing with international (US-based) customers
- Ability to multitask and manage time effectively in a remote setting

Nice to Have:
- Prior experience in e-commerce, SaaS, or service-based industries:
- Problem-solving mindset and customer-first attitude
- Ability to work independently with mínimal supervision

Benefits:
- Competitive salary
- Performance-based incentives
- Career growth opportunities
- Supportive and collaborative team culture

How to Apply:
“Application - Customer Service Executive (Chat Support)”

Job Types: Full time, Permanent

Pay: From ₹24,000.00 per month

Benefits:
- Leave encashment

Application Question(s):
- Are you available to work in night shift from 8pm to 5am?
- Are you currently working?
- How strong are your English communication skills?
- Can you

📌 Customer Service Executive (Noida)
🏢 https://mochan.in/
📍 Noida