Post:- E Commerce Head ( Ply Apply only if you have exp on Shopify and Luxury Retail.)

Location:- Kotla Office

Exp-5 to 7 Yrs

CTC 65k To 75K

We are seeking a strategic and hands-on E-commerce Head to lead and grow our online sales channels. The ideal candidate will have a solid background in e-commerce operations, digital marketing, and online customer experience in luxury brands. You will be responsible for driving traffic, optimizing the digital storefront, increasing conversions, and improving overall customer satisfaction.

Key Responsibilities

- E-commerce Strategy & Executionl Develop and implement the e-commerce strategy aligned with overall business goals.l Manage end-to-end online sales operations, including website performance, customer journey, checkout process, and fulfillment coordination.
- Website & Platform Managementl Oversee and optimize the e-commerce website (Shopify, WooCommerce, etc.).l Coordinate with designers and developers to ensure the site is visually appealing, responsive, and user-friendlyl Manage product listings, descriptions, images, pricing, and categorization.




- Digital Marketing & Salesl Plan and execute digital marketing campaigns (SEO, PPC, email, social media, retargeting).l Collaborate with marketing team to launch promotions and seasonal campaigns for eyewear and optical accessories.l Analyze customer data to identify trends, improve segmentation, and personalize user experiences.
- Inventory & Order Managementl Work closely with the supply chain and inventory teams to ensure product availability.l Monitor order fulfillment processes and ensure timely delivery and customer communication. 5. Analytics & Reportingl Track KPIs such as traffic, conversion rate, AOV, cart abandonment, and ROI on campaigns.l Provide regular performance reports and actionable insights to senior management.
- Customer Experience & Supportl Enhance the customer journey, from product discovery to post-purchase follow-up.l Implement tools for virtual try-on, prescription uploads, or chat support where applicable.

📌 Shopify Ecommerce Head (Delhi)
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