The Senior Digital QA Analyst is responsible for driving quality assurance across modern composable ecommerce storefront platforms. The role ensures high-quality delivery of digital experiences built using React, Salesforce PWA Kit, Amplience CMS, and Salesforce Commerce Cloud.

This position owns test strategy, test planning, execution, and quality governance across multiple releases and features. The role focuses on validating end-to-end ecommerce journeys, CMS-driven content experiences, and frontend application behavior while aligning with business objectives and customer experience expectations.

The analyst collaborates closely with engineering, product, and business teams to define quality standards, improve testing efficiency, and prevent defects early in the lifecycle.

Key Responsibilities

Test Strategy & Execution

- Lead test strategy definition and planning for multi-release programs
- Design, review, and execute test cases (manual, exploratory, regression, and automation-supported)
- Identify critical test scenarios aligned to ecommerce user journeys
- Ensure traceability between requirements, test cases, and defects

Quality Engineering & Validation

- Validate React-based UI components and composable storefront architecture
- Test CMS-driven content rendering and content model integrations
- Perform end-to-end validation of ecommerce flows (PDP, cart, checkout)
- Ensure cross-browser compatibility and responsive behavior across devices
- Validate integrations across commerce, CMS, and backend systems

Defect Management & Continuous Improvement





- Drive defect identification, triage, and prioritization processes
- Lead root cause analysis and define repeatable defect reproduction steps
- Ensure closure of production defects and validation post-deployment
- Identify gaps in test coverage and implement improvements
- Analyze post-release quality metrics and enhance QA practices

Automation & Tools

- Contribute to automation frameworks and improved test coverage
- Maintain and enhance automated test suites where applicable
- Drive adoption of efficient testing tools and methodologies

Collaboration & Governance

- Participate in agile ceremonies (daily stand-ups, planning, retrospectives)
- Partner with developers during desk checks and sprint validation
- Define quality benchmarks and risk assessment frameworks
- Create and monitor dashboards for release readiness and QA metrics

Leadership & Mentorship

- Provide technical guidance to QA team members
- Mentor junior analysts and promote best practices
- Foster collaboration across cross-functional teams

Skills & Capability Requirements

Capability

Must Have / Good to Have

Level Required

Communication & Collaboration

Must Have

Proficient

Problem Solving & Root Cause Analysis

Must Have





Proficient

Attention to Detail & Quality Ownership

Must Have

Expert

Technical Capabilities

Technical Capability

Must Have / Good to Have

Level Required

Test Strategy & Test Planning

Must Have

Proficient

Manual & Exploratory Testing

Must Have

Expert

Test Automation Fundamentals

Must Have

Competent

React / Frontend UI Testing

Must Have

Competent

Ecommerce Flow Validation (PDP, Cart, Checkout)

Must Have

Proficient

Cross-Browser / Responsive Testing

Must Have

Proficient

CMS & Content Validation (Amplience Preferred)

Good to Have

Competent

Additional Requirements

- Bachelor's degree or equivalent experience
- 4–6+ years in QA or digital testing roles
- Solid experience in ecommerce or web application testing
- Experience in CMS-driven platforms (Amplience preferred)
- Familiarity with Salesforce Commerce Cloud ecosystem
- Exposure to Agile and SDLC methodologies
- Strong communication and stakeholder management skills

Career Band & Role Expectations

- Operates at a Professional level with strong individual contribution
- Drives testing excellence across the squad
- Influences quality practices and delivery outcomes
- Works with moderate autonomy and provides guidance to peers

What Success Looks Like

- High-quality, defect-free releases across storefront launches
- Improved test coverage and automation maturity
- Strong alignment across QA, product, and engineering teams
- Efficient defect management and reduced production issues

📌 Sfcc QA (Bengaluru)
🏢 TalentOla
📍 Bengaluru