Leading ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology

Providing hands-on leadership and Project Management to ensure deadlines are met and key deliverables are always accurate

Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow HRSD applications

Working with client stakeholders to document baseline, current state HR Service Delivery operations

Developing the points of value to deliver throughout the HR Service Transformation effort

Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, and finalizing budget/scope and high level architecture

Managing all aspects of the project/workstream,



including monitoring and identifying any project issues early to be able to mitigate any risk for your client

Establishing user journeys and creating the user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities

Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions

Assisting with executing system validation, preparing the organization for the transition and ensuring reading for deploying the HRSD build into production

Building your reputation within the firm and market around the robust HR Shared Services knowledge and ServiceNow product knowledge you possess

Forging strong relationships with both the clients and project teams that will contribute to your growth and development

📌 ServiceNow-HRSD (Mumbai)
🏢 TalentOla
📍 Mumbai