We are hiring a Senior Ticketing Executive / Ticketing Head with strong hands-on experience in international air ticketing.

This role requires deep expertise in Amadeus, excellent handling of reissues, refunds, and the ability to work calmly under pressure.

⚠️ This is not an airline BPO or call-center role.

Key Responsibilities

Handle international air ticketing end-to-end on Amadeus

Manage reissues, cancellations, refunds, and urgent fare changes

Work with consolidators, NDC platforms, and portal-based issuance

Queue PNRs and coordinate multiple files efficiently

Manage group bookings and special fare cases

Handle high volumes while maintaining accuracy

Take complete ownership of ticketing operations

Guide junior team members when required

Mandatory Requirements





✔ 2–7+ years of travel agency ticketing experience

✔ Very solid Amadeus knowledge

✔ International ticketing experience (mandatory)

✔ Comfortable with reissues, refunds & pressure situations

✔ Experience with consolidators / NDC portals

✔Strong Ownership mindset & accountability

Good to Have

Group booking coordination experience

Experience mentoring or guiding juniors

Profiles We Will NOT Consider

❌ Airline BPO / call-center backgrounds

❌ Less than 2 years of agency ticketing experience

❌ Only domestic ticketing profiles

❌ Frequent job changes

❌ Discomfort with reissues, refunds or pressure

📌 Senior Ticketing Executive (Bengaluru)
🏢 Travenza Holidays
📍 Bengaluru