* Build and nurture personal relationship with affluent NR customers by
in-depth profiling of the client, identify opportunities and matching these
opportunities to products/ solutions provided by Kotak Group
* Generate business across liabilities, assets and fee products to sustain and
achieve growth in relationship value, revenues and client stickiness
* Acquire new affluent clients and increase the customer base
* Work closely with other businesses to provide NRI customers with seamless
access to NR products
* Navigate through adaptive and technical challenges to seamlessly align
service delivery and enhance client experience
* Track customer complaints/queries and ensure a high level of customer




satisfaction and provide information about product and service enhancements.
* Ensure client engagement at all times though regular connecting via Omni
Channel
* Ensure adherence to all bank and regulatory processes at all times
* Robust communication skills (written and verbal) and interpersonal skills
* In depth NR product & process knowledge with mandatory NISM & IRDA
certification
* Strong numerical-analytical skills and communication skills
* Experience in building and maintaining affluent customer relationships
* Open to work as per Global time zone

📌 Sky Global Indian (Thane)
🏢 Kotak
📍 Thane