CRM Executive - Job Description

Job Title: CRM Executive
Location: Aurangabad, Maharashtra
Experience: 2 Years
Employment Type: Full-time

Job Responsibilities
- Manage and maintain customer information in the CRM system.
- Update customer details, leads, follow-ups, and sales records accurately.
- Coordinate with the sales and customer support teams.
- Follow up with customers regarding inquiries, leads, and pending requirements.
- Generate and maintain daily, weekly, and monthly CRM reports.
- Monitor lead status and ensure timely follow-ups.
- Handle customer queries and route issues to the appropriate department.
- Maintain proper documentation and customer communication records.
- Ensure data accuracy and confidentiality.

Requirements:




- Good communication and interpersonal skills.
- Basic knowledge of CRM software and MS Excel.
- Good organizational and follow-up skills.
- Ability to manage customer data accurately.
- Freshers can apply; previous CRM or customer support experience is preferred.

Salary

₹15,000 - ₹25,000 per month:
- (Based on experience and performance.)_

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 CRM Executive (Aurangabad)
🏢 Genius Recruiter
📍 Aurangabad