Tasks

As the Senior Program Manager for Digital Workplace Run, you hold final accountability for the daily digital experience of our global workforce. You will lead our internal engineering and operations team while commanding large, outsourced managed service providers (MSPs). Positioned directly at the intersection of Architecture, Cyber Security, Procurement, and global Business Units, you are the critical orchestrator who ensures people performance is high, vendors are held strictly accountable, and multiple concurrent operational projects land seamlessly in production without disrupting the business.

Roles & Responsibilities- People & Team Leadership: Directly manage, mentor, and build a high-performing internal digital workplace team. Establish objective performance goals, transparent career trajectories, and resource allocation models to maximize team output while fostering a culture of ownership and execution.- Aggressive Vendor & MSP Governance: Act as the primary authority for contractual obligations and performance enforcement across all outsourced service providers.



Drive weekly and monthly performance reviews, calculate service penalties, and maintain an uncompromising stance on vendor accountability and continuous service improvement (CSI).- Multi-Project Portfolio Management: Direct and orchestrate a complex portfolio of concurrent infrastructure deployment projects, system rollouts, and lifecycle upgrades. Ensure every project within the operational ecosystem lands on time, within budget, and with zero regression to day-to-day business stability.- Executive Stakeholder Management: Serve as the strategic, high-visibility point of contact for regional business leaders and executive stakeholders. Translate highly complex operational health and infrastructure project timelines into crisp, data-backed executive updates and briefings.- Cross-Functional Orchestration: Align disparate internal engineering groups, procurement teams, regional IT groups, and extern

📌 Sr Program Manager (Bengaluru)
🏢 Daimler Truck
📍 Bengaluru