body.unify div.unify-button-container.unify-apply-now: focus, #body.unify div.unify-button-container.unify-apply-#body.unify div.unify-button-container.unify-apply-now: focus, #body.unify div.unify-button-container.unify-apply
- Requisition Number: 50614
Job Location: Jaipur, IND
Global Grade: Band 5
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 06/08/2026
Posting End Date: 16/08/2026
:
Job Summary

RELATIONSHIP MANAGEMENT
- Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.
- Provide qualified customer service to achieve a high percentage of customer satisfaction and retention.
- Manage the portfolio to de-risk against attrition and achieve stability of book.
- Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
- Serve as the one-point contact to the High Net Worth customers of the Bank

SALES
- Generate new business to achieve defined targets in terms of no. of customers,



volumes and revenue for the segment
- Achieve the Targets set in terms of product mix
- Induction of all new customers brought in by the Branches & Direct Sales team.
- Achieve “best in class” productivity in order to maximize the efficacy of the sales process.
- Achieve the budgeted cross sell targets.
- Aggressive Sales call plans to acquire large prospective customers through referrals.
- Ensure coverage of customer base in accordance with the approved contact plans.
- Coordinate customer events for the cluster along with the product team

Key Responsibilities

SALES MIS
- Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
- Maintain and update customer information on WMS

SERVICE
- NPS & Customer management
- Ensure that NPS is at least in second quartile as compared to peers
- Use the online CMP system diligently and achieve > 75% of their require customer contact each mont

📌 Managing Partner (Jaipur)
🏢 Standard Chartered
📍 Jaipur