Customer Solutions Representative (Maharashtra)

Customer Solutions Representative (Maharashtra)

06 Sep
|
Masco Home Products India
|
Maharashtra

06 Sep

Masco Home Products India

Maharashtra

Job Description

About Us

Masco Home Products India (MHPI) is a fully owned subsidiary of Masco Corporation, headquartered in Livonia, MI. The vision of MHPI is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution, and partnerships with internal customers to develop “Lean and Straightforward” business solutions.

Headquartered in Livonia, Michigan, Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our portfolio of industry-leading brands includes Behr® paint; Delta® and Hansgrohe® faucets, bath and shower fixtures; Liberty® branded decorative and functional hardware; and HotSpring® spas. We leverage our powerful brands across product categories, sales channels and geographies to create value for our customers and shareholders.

For more information about Masco Corporation, please visit:
Masco Home Products India (MHPI) MHPI (Masco Home Products India) | LinkedIn

Position Details

Business Unit Supported:



Masco Canada

Position: Customer Solutions Representative (Consumer)

Location: India (Permanent Remote)

Job Type: Permanent

Skill Assessment: You may be required to complete a skill assessment task prior to interview.

Shift: 06:00 pm - 03:00 am IST fixed shift no rotation

Work Hours: Total 9 hrs (8:30 hrs working+ 30 min break)

CTC: As per market standards

Job Summary

Reports to: Customer Solutions Supervisor / Manager

This position is designed for an individual who demonstrates strong product knowledge, customer advocacy, and operational excellence, while also showing the potential to grow into a future Lead Hand or Supervisor role as the business evolves.

The role remains fully customer-facing, with added responsibilities focused on peer support, process improvement, and informal leadership, without formal people management at this stage.

Primary Responsibilities

Customer Support

📌 Customer Solutions Representative (Maharashtra)
🏢 Masco Home Products India
📍 Maharashtra

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