? India | Remote
? Full time | UK business hours

Technical Support Engineer | Technical Support Analyst | Technical Solution Analyst | Application Support Engineer | Technical Support Consultant | EHR / EMR | SQL | Production Support
About the role
Script Assist is hiring junior Technical Support Engineers to investigate and resolve technical and functional problems within our healthcare software platform.
We are particularly interested in candidates currently or recently working as:
Technical Support Engineer
Technical Support Analyst
Technical Solution Analyst
Associate Technical Support Consultant
Technical Support Consultant
Application Support Engineer
Application Support Analyst
Software Support Engineer
Software Specialist
Software Specialist – Support
Product Support Engineer
Production Support Engineer
EHR / EMR Technical Support Analyst
This job is deliberately designed to reach junior technical-support populations from companies such as:
eClinicalWorks
Altera Digital Health / Allscripts
Oracle Health / Cerner
athenahealth
NextGen Healthcare
PracticeSuite




MEDITECH
InterSystems / TrakCare
other EHR / EMR / HIS and enterprise SaaS vendors

eClinicalWorks uses the Technical Support Engineer and Software Specialist career family; Altera currently recruits Associate Technical Support Consultants for entry-level enterprise healthcare software support; Cerner has used Technical Support Engineer and Technical Solution Analyst roles.
This is software/application support.
It is not desktop, hardware, network or generic IT support.

About Script Assist
Script Assist is a UK healthcare technology company.
Our platform supports complex private clinical services and connects clinics, pharmacies, prescribers, patients and operational teams.
The software contains interconnected:
clinical workflows
application logic
permissions
configuration
customer data
statuses
integrations
operational workflows
users and roles
When something goes wrong, the customer's description of t

📌 Technical Support Engineer – EHR (India)
🏢 Script Assist
📍 India