About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate recent possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
? Role Summary
We are looking for an entry-level Server Operations Specialist (L1) to support Windows server environments in a global enterprise setup. The role focuses on real-time monitoring (“eyes on glass”), incident handling, and operational support across on-prem and cloud infrastructure. The candidate will be responsible for ensuring system availability, proactively identifying issues, and coordinating with stakeholders and vendors for timely resolution.
? Key Responsibilities
Perform 24x7 monitoring of infrastructure systems (eyes on glass)



and proactively detect anomalies or alerts
Lead incident bridge calls, coordinate with internal teams and vendors for issue resolution
Handle incident/service requests via ServiceNow, ensuring SLA adherence
Perform initial troubleshooting (L1 level) for Windows servers and escalate when required
Monitor system health using tools such as AppDynamics (and optionally Splunk)
Ensure timely communication and updates to stakeholders during incidents
Support server availability, performance tracking, and alert management using monitoring tools
Assist in maintaining runbooks, SOPs, and operational documentation
Work closely with cross-functional teams to ensure smooth service operations
? Required Skills & Qualifications
Bachelor’s degree: B.E. / B.Tech / MCA
1–3 years of experience in server operations / infrastructure monitoring / IT support
Basic understanding of Windows Server environments
Hands-on experience with ServiceN

📌 Infrastructure Operations Specialist I (Chennai)
🏢 NCR
📍 Chennai