We are looking for a CRM Executive with experience in the jewellery industry to manage customer relationships, order tracking, and client communication while ensuring smooth coordination between sales, production, and customers.

Key Responsibilities:
- Manage customer data, inquiries, and follow-ups through the CRM system.
- Coordinate with sales, CAD, production, and dispatch teams for order updates.
- Track order status and provide timely updates to customers.
- Maintain accurate customer and order records.
- Handle customer queries, feedback, and after-sales support.
- Generate reports on leads, orders, and customer interactions.
- Ensure high customer satisfaction through prompt communication and follow-ups.

Requirements:
- 1-3 years of experience in CRM, customer support,



or sales coordination within the jewellery industry.
- Good understanding of jewellery manufacturing and order processes.
- Proficiency in CRM software, Excel, and data management.
- Strong communication and relationship management skills.
- Detail-oriented with excellent follow-up abilities.

Industry: Jewellery Manufacturing
Experience: 1-3 Years

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:
- Paid time off

Education:
- Bachelor's (preferred)

Experience:
- jewellery industry : 1 year (preferred)

Language:
- Fluent English (preferred)

Work Location: In person

📌 CRM Executive (Jaipur)
🏢 CHORDIA JEWELS
📍 Jaipur