06 Sep
|
Spara Corporation
|
Dwarka
06 Sep
Spara Corporation
Dwarka
Position: Telecaller / Customer Support Executive
Department: Customer Relations / Front Office
Location: Spara Corporation Pvt Ltd
Industry: Hospitality
Employment Type: Full-Time
Salary Range: ₹25,000 - ₹30,000 per month
About the Role
Key Responsibilities
- Handle inbound and outbound customer calls in a professional manner
- Respond to customer inquiries regarding services, bookings, and event-related information
- Follow up with leads and maintain regular client communication
- Maintain accurate records of calls, inquiries, and customer interactions
- Coordinate with internal departments for smooth execution of client requirements
- Address customer concerns and resolve complaints effectively
- Share information about company services, offers, and packages
- Ensure excellent customer experience and relationship management
- Prepare daily and weekly call reports for management review
Eligibility Criteria
- Graduate in any discipline preferred
- Excellent spoken and written English communication skills mandatory
- Minimum 1-3 years of experience in telecalling, customer support, hospitality, or sales
- Good interpersonal and customer handling skills
- Professional attitude with solid follow-up skills
Desired Skills
- Strong communication and listening ability
- Confident and presentable personality
- Ability to multitask and work under pressure
- Positive attitude and team-oriented approach
- Good organisational and coordination skills
Compensation & Benefits
- Salary: ₹25,000 - ₹30,000 per month
- Performance-based growth opportunities
- Professional and supportive work environment
Working Schedule
- 6 working days
- Shift Timing: 9 Hours
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
📌 Talecaller (Dwarka)
🏢 Spara Corporation
📍 Dwarka