Description

Salesforce Professional Services is building a Global Solutions CoE to create a more consistent, scalable, and predictable way to shape, scope, estimate, and deliver Skilled Services (ProServe) programs.

We are looking for a Practice & Domain Overlay Manager to make sure the CoE model is not generic. This role brings the required product, industry, regulatory, and domain depth into scoping and estimation so that our standards work in real customer situations.

This role does not own every product or every industry. Instead, it owns the process of identifying where specialized input is needed, capturing that input into reusable patterns, and ensuring the CoE model reflects real delivery complexity.

The right candidate understands how Salesforce programs vary by cloud, industry, geography, regulatory environment, and customer maturity — and can turn those differences into practical scoping and estimation guidance the field can actually use.

What You Will Do

Identify Where Domain Expertise Is Required





You will define when a deal needs additional practice or domain input during scoping.

Examples:

Data Cloud program with complex source systems and identity resolution
Agentforce program with unclear automation boundaries or trust requirements
Health / Life Sciences program with regulatory or data privacy considerations
Public Sector program with procurement, compliance, or security constraints
Financial Services program with sensitive data, controls, or integration complexity
Multi-cloud program involving Sales, Service, Data, Marketing, Commerce, MuleSoft, or Industry Clouds

Your job is to make these triggers explicit so the field knows when to pull in the right expertise.

Build Product and Industry Overlay Patterns

You will create practical overlays that sit on top of the core CoE model.

Each Overlay Should Answer:

What is different for this product, industry, or domain?
What additional discovery questions are required?
What scoping assumpt

📌 Senior Technical Architect (Bengaluru)
🏢 SalesForce-ad
📍 Bengaluru