About Reputation
Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
Your Role at Reputation:

As a key member of the Implementation team,



the Implementation Specialist is responsible for the technical onboarding and advanced configuration of new and existing customers onto our enterprise SaaS reputation management platform. This role requires a blend of robust technical aptitude, meticulous attention to detail, and a proactive approach to problem-solving. You will ensure the seamless deployment of diverse customer programs, manage the technical lifecycle of client tenants, and serve as a critical technical resource for both external customers and
internal teams.

How You’ll Shape the Experience:

● Platform Configuration & Deployment:
○ Execute the end-to-end technical onboarding of new clients, including
specialized programs such as Automotive Dealer Onboarding for the Tier-3
Program.
○ Manage the full technical lifecycle of client instances, specifically handling the
provisioning and deprovisioning of all customer tenants (Production,
Sandbox, Trial).
○ Perform comprehensive data quality

📌 Implementation Specialist (Hyderabad)
🏢 Reputation
📍 Hyderabad