06 Sep
|
RSB Wellness
|
Bandra West
06 Sep
RSB Wellness
Bandra West
ob Description: Front Desk Receptionist
Location: Thane | Type: Full-Time
The Role: As the first point of contact for our anti-aging wellness centre, you will create a premium first impression. You will manage the front office, greet patients, and ensure a seamless flow between consultations and treatments.
Key Responsibilities:
- Patient Concierge: Warmly welcome patients and manage the check-in/check-out process.
- Appointment Management: Coordinate the daily schedule for doctors and therapists to minimize wait times.
- Billing & Billing: Handle payments, issue invoices, and manage daily cash/digital accounts.
- In-Clinic Guidance: Briefly explain service brochures and products to waiting clients.
- Inquiry Handling: Manage walk-in inquiries and incoming calls with a professional demeanor.
Requirements:
- Presentation: Polished,
professional appearance suitable for an aesthetic clinic.
- Communication: Excellent verbal skills in English, Hindi, and Marathi.
- Soft Skills: High emotional intelligence to handle patient concerns with empathy and patience.
- Tech Savvy: Basic computer skills (MS Office/Billing Software).
- Experience: Previous experience in a clinic, hospital, or luxury hospitality front desk is preferred.
Benefits:
- Qualified work environment in the aesthetic industry.
- Training on clinic protocols and service offerings.
- Competitive salary based on experience.
Pay: ₹12,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Front Desk Receptionist (Bandra West)
🏢 RSB Wellness
📍 Bandra West