About TalentMark Academy

TalentMark Academy is a professional training institute based in Indore, offering industry-oriented courses like Digital Marketing and Tally, focused on practical learning and career growth for students.

Key Responsibilities
- Handle walk-in, call, WhatsApp and online enquiries, understand student needs and provide timely, accurate information about courses and admission process.
- Provide detailed counselling on Digital Marketing, Tally and other courses, including curriculum, class structure, batch timings, career scope and placement opportunities.
- Create, schedule and manage course batches (morning/evening/weekend), ensure optimum batch strength and coordinate with trainers for smooth operations.
- Maintain proper records of all enquiries, follow-ups, admissions and conversions in Excel/MS Office or institute CRM (if applicable).
- Manage admission formalities end-to-end: registration, documentation, form filling and issuance of receipts, ID cards and welcome material.
- Handle fees planning and instalment management: explain fee structure,



maintain fee schedules, track due/overdue payments and send reminders in a professional manner.
- Maintain and update student databases, attendance records and batch lists accurately and on time.
- Coordinate with students and parents regarding orientation, class schedules, exam dates and other important updates.
- Support basic administrative work at the front desk: answering calls, managing visitor walk-ins and maintaining a professional reception environment.
- Assist in basic marketing activities such as maintaining enquiry registers from social media/online leads, coordinating for seminars, workshops and counselling sessions.
- Prepare daily/weekly reports on enquiries, follow-ups, admissions and fee collections and share with management.

Required Skills and Competencies
- Strong communication skills in Hindi and basic to good English (spoken and written).
- Positive explanation skills, patience

📌 Front Desk Administrator (Indore)
🏢 TalentMark Academy
📍 Indore