Front Office Executive in the hotel industry -

Key Responsibilities & Duties-
- Guest Services (Check-in/Check-out): Welcome guests warmly upon arrival, register them, assign rooms, and provide room keys. Manage the check-out process, including reviewing billing, processing payments, and verifying room status.
- Issue Resolution: Handle guest complaints or special requests promptly and professionally to ensure a high level of satisfaction.
- Administrative Tasks: Perform cashiering duties (posting charges, currency exchange), maintain guest records in the Property Management System (PMS), and prepare shift reports.
- Coordination: Act as a liaison between guests and other departments, primarily housekeeping (for room status) and maintenance.
- Security & Safety: Adhere to safety protocols, manage key control, and protect guest privacy

Pay: ₹20,000.00 - ₹30,000.00 per month

Perks:
- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Executive (Lucknow)
🏢 Lineage hotel
📍 Lucknow