We're Hiring: Compliance Officer - International BPO (Sales)
Location: Salt Lake, Kolkata
Shift: 5:00 AM - 2:00 PM
3:00PM-12:00AM (Half-day on Saturdays)
Salary: Up to ₹1-3 LPA
Experience: 5+ years in BPO Sales Compliance (Australian Energy experience preferred)
We are seeking a results-driven and detail-oriented Sales Compliance Officer to ensure our sales operations are fully compliant with all internal policies, client guidelines, and international regulatory standards. This role is critical in minimizing compliance risks related to telesales, upselling, and lead generation.
What You’ll Do:
Monitor sales calls and processes for compliance with legal and client-specific regulations
Identify and address misrepresentation or unethical sales behavior
Conduct audits, risk assessments, and implement corrective actions
Create and update SOPs, call scripts, and verification protocols
Train sales teams on compliance standards and best practices
Collaborate with legal, HR, and operations to align processes
Stay up to date with international sales and data protection laws
What We’re Looking For:
- Minimum 2 years in compliance in international BPO
- Strong knowledge of sales regulations and quality standards
- Experience in Australian energy sales preferable.
- Excellent communication, audit, and report-writing skills
- Detail-oriented with a strong sense of integrity
If you're passionate about upholding ethical sales practices and thrive in a compliance-focused environment, we’d love to hear from you
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Perks:
- Commuter assistance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund