06 Sep
|
Stakehub Infotech
|
Jaipur
06 Sep
Stakehub Infotech
Jaipur
Job Title: Customer Support Executive
Location: Office
Experience: 1-2 Years
Job Summary:
Key Responsibilities:
- Assist customers with queries, product information, and issue resolution.
- Process and track customer requests, complaints, and escalations.
- Maintain accurate records of customer interactions in CRM or software tools.
- Follow up on customer issues until successful resolution.
- Coordinate with internal departments for support and updates.
- Maintain professionalism and deliver excellent customer experience.
- Meet performance targets such as response time, resolution time, and satisfaction scores.
Required Skills:
- Good communication skills (verbal and written).
- Basic computer knowledge (MS Office, CRM preferred).
- Active listening and problem-solving ability.
- Ability to handle pressure and multitask.
- Positive attitude and customer-first approach.
Qualifications:
- Minimum 12th Pass / Graduation Preferred.
- Experience in customer support (voice or non-voice) is an advantage.
Job Types: Full time, Permanent
Pay: ₹22,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- M.I.Road, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
📌 Customer Support Executive (Jaipur)
🏢 Stakehub Infotech
📍 Jaipur