Role Overview

The Operations Assistant will work closely with the Operations Manager to support the day-to-day execution of operational activities within the organization. The role involves assisting with program coordination, maintaining operational records, managing routine communications, and supporting process implementation.

Responsibilities:
- Support the planning and coordination of day-to-day operational activities and programs.
- Assist in maintaining timely communication with customers, participants, and external teams.
- Help update and maintain operational records, reports, and documentation.
- Follow up with internal and external stakeholders to ensure tasks are completed on time.
- Assist in executing defined processes and workflows to support smooth operations.
- Maintain and update CRM systems with accurate data and track required actions.
- Support the team in identifying and reporting operational issues or gaps.
- Assist in coordinating with cross-functional teams for program execution.




- Help organize data related to operational performance and prepare basic reports.
- Provide general administrative and coordination support to the operations team.
- Support in Offline events.

Qualifications:
- Bachelor’s degree in any field (or currently pursuing final year).
- 0-1 year of experience in operations, coordination, or administrative roles (freshers with relevant skills can apply).
- Solid organizational skills with the ability to manage multiple tasks efficiently.
- Good written and verbal communication skills.
- Basic proficiency in MS Excel / Google Sheets and documentation tools.
- Ability to follow processes accurately and maintain attention to detail.
- Comfortable working in a fast-paced, team-oriented environment.
- Willingness to learn new tools, systems, and operational workflows.
- Basic understanding of CRM tools or willingness to learn.
- We are seeking an individual committed to staying with our organization and eager to learn._

Eli

📌 Operations Assistant (Delhi)
🏢 Parwarish institute of parenting
📍 Delhi