Role Objective

Handle inbound and outbound calls to generate leads, convert prospects into customers, and maintain solid customer relationships.

Key Responsibilities
- Make outbound calls to potential customers from provided leads/data
- Handle inbound inquiries (calls, WhatsApp, form leads)
- Explain products/services clearly and address objections
- Convert leads into sales and achieve daily/weekly targets
- Follow up with interested prospects regularly
- Update CRM with accurate call notes, status, and outcomes
- Coordinate with logistics/operations for order processing
- Handle basic customer complaints and escalate when needed
- Maintain customer database and build long-term relationships

Performance Metrics (KPIs)
- Daily call volume (e.g., 80-120 calls/day)
- Lead conversion rate (%)
- Revenue generated per day/week
- Follow-up adherence rate
- Customer satisfaction (basic feedback score)

Required Skills:




- Strong communication skills (local language + basic English/Hindi if needed)
- Persuasion and negotiation ability
- Active listening and objection handling
- Basic computer/CRM handling skills
- Time management and discipline

Qualification
- Minimum: 12th pass / Any Graduate
- Experience: 0-2 years (Freshers can apply; sales experience is a plus)

Working Conditions
- Work from office or remote (depending on setup)
- Shift timing based on target market (day shift typical)
- High target-driven environment

Compensation Structure (Typical)
- Fixed salary
- Incentives based on conversions/sales
- Performance bonuses

Pay: ₹5,000.00 - ₹12,000.00 per month

Benefits:
- Cell phone reimbursement

Work Location: In person

📌 Tele Caller Executive (Kozhikode)
🏢 Veegal Enterprises
📍 Kozhikode