06 Sep
|
Darsh Recruitment
|
Kurla
06 Sep
Darsh Recruitment
Kurla
Job Description - Customer Service Executive
Industry: BFSI
Location:Kurla, Mumbai
Employment Type:Third Party Payroll
Role Overview
We are hiring a Customer Service Executive to handle customer complaints, ensure timely resolution, and improve customer experience.
Key Responsibilities
Manage and resolve customer complaints within defined TAT
Conduct basic root cause analysis for recurring issues
Coordinate with internal teams for quick resolutions
Maintain complaint records and prepare reports
Ensure compliance with company policies
Eligibility
Graduate
1 years experience in BFSI
Skills Required
Positive communication skills
Problem-solving ability
Basic MS Excel knowledge
Benefits
Fixed salary + incentives
Health insurance
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Service (Kurla)
🏢 Darsh Recruitment
📍 Kurla