06 Sep
|
Vedantu Innovations
|
Bengaluru
06 Sep
Vedantu Innovations
Bengaluru
Job description
RESPONSIBILITIES
- Make outbound calls to prospective students/parents from provided leads.
- Handle inbound enquiries and respond to customer queries professionally.
- Explain company courses, features, pricing, and benefits clearly.
- Understand customer requirements and recommend suitable programs.
- Generate interest and schedule follow-ups or appointments.
- Maintain accurate call logs and update CRM systems regularly.
- Follow up with leads who have shown interest but not enrolled.
- Build rapport with customers to improve conversion chances.
- Meet daily, weekly, and monthly calling and conversion targets.
- Coordinate with sales/counseling team for smooth lead handover.
- Maintain data confidentiality and follow company calling guidelines.
- Handle objections politely and provide correct information.
- Ensure positive customer experience in every interaction.
- Strong verbal communication skills in:
- English And Tamil (mandatory)
- Immediate joiners preferred
Pay: Up to ₹300,000.00 per year
Perks:
- Provident Fund
Work Location: In person
📌 Tele Caller Executive (Bengaluru)
🏢 Vedantu Innovations
📍 Bengaluru