Position: Telecaller
Department: Sales & Marketing
Reporting To: Sales Manager

Key Result Areas:

-
KRA 1: Lead Generation & Prospecting
- Call potential leads from the provided database.
- Identify customer needs and interest in the product/service.
- Capture relevant information in CRM.

KRA 2: Lead Qualification
- Ask structured questions to determine requirement, budget, and timeline.
- Categorize leads into Hot / Warm / Cold.

KRA 3: Appointment / Meeting Fixing
- Convince prospects to schedule meetings with the sales team.
- Coordinate meeting time and confirm with prospects.

KRA 4: Follow-Up Management
- Maintain follow-up tracker.
- Contact prospects who showed interest but did not convert immediately.

KRA 5: CRM & Reporting Discipline
- Update call status after every interaction.




- Maintain lead tracking sheets and reports.

KRA 6: Conversion Support
- Provide detailed information to prospects.
- Handle basic objections and queries.

Daily Output Targets
Calls: 80-100
Meaningful conversations: 25-30
Qualified leads: 3-5 per day
Meetings fixed: 2-3 per day

Skills & Competencies Required
Solid verbal communication
Persuasion and negotiation skills
Active listening
Basic CRM / Excel knowledge
Time management

Qualification
Graduate / Diploma in any field. Prior experience in telecalling or sales is preferred.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Tele Calling Executive (Surat)
🏢 REEMIGA LIFESCIENCE
📍 Surat