Job Title: Customer Support Executive

Company: Jaisteel Facilitation Pvt. Ltd.
Location: Rohini, Delhi
Experience Required: 6 Months to 5 Years
Salary: Up to ₹15,000 per month (In-hand) + Performance Incentives

Job Summary:
Key Responsibilities:
- Resolve customer queries, complaints, and issues in a timely manner
- Provide accurate information about company services and processes
- Maintain proper records of customer interactions and follow-ups
- Coordinate with internal teams for issue resolution
- Ensure a high level of customer satisfaction and retention
- Follow company guidelines and service standards

Required Skills:
- Good verbal and written communication skills
- Strong problem-solving and interpersonal skills
- Basic computer knowledge (MS Office, CRM tools preferred)




- Ability to handle pressure and manage multiple tasks
- Customer-centric approach with a positive attitude

Eligibility Criteria:
- Graduate / Undergraduate (any stream)
- Minimum 6 months of experience in customer support / customer service (Freshers with valuable communication can also apply)

Preferred Qualities:
- Experience in B2B or service industry will be an advantage
- Valuable listening skills and patience
- Team player with a proactive approach

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Executive (Rohini)
🏢 Jaisteel Facilitation
📍 Rohini