06 Sep
|
Nilesh IT Solution
|
Vadodara
06 Sep
Nilesh IT Solution
Vadodara
Job Summary
We are looking for a Customer Relationship Executive to build and maintain robust relationships with clients. This role is ideal for freshers and early-career professionals who are passionate about customer interaction, problem-solving, and ensuring a positive customer experience.
Key Responsibilities
- Build and maintain strong relationships with customers
- Act as the main point of contact for client queries and support
- Follow up with clients regarding services, feedback, and issue resolution
- Coordinate with internal teams (sales, technical, support) to resolve customer issues
- Assist in onboarding new clients and explaining services
- Track customer interactions and maintain proper records
- Support customer retention and satisfaction initiatives
Required Skills & Qualifications
- Bachelor’s degree in any field (BBA, BCom, IT, Marketing preferred)
- Freshers can apply (internship/experience is a plus)
- Good communication skills (verbal and written)
- Strong interpersonal and relationship-building skills
- Customer-focused attitude and problem-solving ability
Job Types: Full-time, Fresher, Internship
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 CRM Executive (Vadodara)
🏢 Nilesh IT Solution
📍 Vadodara