About the Job

We are changing the way people think about customer care, and we need your help! Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? We’re looking for a Reporting Analyst with strong problem solving skills who can thrive in a quick paced, entrepreneurial environment.

As Reporting

Analyst, You Will… Be responsible for real-time reporting and diagnosing trends in key performance metrics

Generate weekly and daily KPI reports

Ensure employee data is current and accurate for assigned program

Work in partnership with Operational Leaders and Program Leadership As Reporting Analyst, You Have… High School Diploma or equivalent is required

Experience in leadership and working in a supervisory role

Advanced knowledge of MS Word, Excel and Google Docs

Proficiency with formulas and pivot tables

Excellent communication skills

Ability to enter data with a high level of accuracy

Adaptability to learn a variety of software programs (such as Javascript) Strong analytical and problem solving skills Flexibility to work evenings and weekends if needed

📌 Reporting Analyst (Hyderabad)
🏢 In Touch
📍 Hyderabad