Food & Beverage Supervisor / Executive - Cocktail Bar
Experience Required: 3-4 years in the F&B; industry, including 1-2 years in a supervisory or captain role
Location: Dr Rajkumar Road, Bengaluru
Type: Full-time
Job Summary
We are seeking a confident and service-driven Food & Beverage Supervisor / Executive to lead floor operations at our cocktail bar concept. This role acts as a key link between the Assistant Restaurant Manager and the service team, ensuring smooth shift execution, solid team coordination, and exceptional guest experiences.
Key ResponsibilitiesService & Shift Operations
- Supervise daily floor operations and ensure high service standards across all shifts.
- Independently manage shifts in the absence of the Assistant Restaurant Manager.
- Oversee table allocations, guest flow, and service sequencing.
- Ensure ambience, cleanliness, and presentation standards are maintained at all times.
- Monitor service speed, accuracy, and guest satisfaction.
Team Leadership & Training
- Lead, guide, and motivate Captains and Servers during service.
- Conduct pre-shift briefings covering menu updates, beverage highlights, and service notes.
- Provide on-the-job training and performance feedback.
- Ensure grooming, uniform standards, and service readiness.
- Support the development of team members and encourage upselling practices.
Guest Relations
- Engage with guests to ensure a warm, personalised hospitality experience.
- Handle guest concerns and complaints promptly and professionally.
- Exercise authority in resolving service issues on the floor.
- Support the creation of memorable bar experiences and encourage repeat clientele.
Beverage Knowledge & Sales
- Demonstrate strong knowledge of wines, spirits, cocktails, and bar operations.
- Drive upselling initiatives and support achievement of revenue targets.
- Guide the team in recommending pairings and premium offerings.
- Stay updated on beverage trends and cocktail standards.