06 Sep
|
FareHawker
|
Delhi
Key Responsibilities
- Handle domestic and international flight bookings (individual & group travel).
- Coordinate with airline group desks for special fares and negotiations.
- Create and manage PNRs, issue tickets, reissue, cancel, and process refunds.
- Provide accurate fare quotations and explain fare rules to clients.
- Assist clients with visa documentation requirements (basic guidance).
- Manage hotel bookings, transfers, and travel insurance if required.
- Handle schedule changes, rescheduling, and operational issues.
- Maintain regular follow-up with clients for payments and confirmations.
- Ensure high levels of customer satisfaction and service quality.
- Maintain proper records of bookings, invoices, and transactions.
Required Skills:
- Understanding of airline fare rules and ticketing procedures.
- Strong communication and negotiation skills.
- Ability to handle pressure and urgent travel requests.
- Good problem-solving and multitasking abilities.
Qualifications:
- Graduate in any discipline (Travel & Tourism preferred).
- 1-3 years of experience in travel agency or airline ticketing.
- Freshers with relevant training may also apply.
Preferred Experience
- Experience in group ticketing.
- Handling corporate travel accounts.
- International routing knowledge.
Work Setting
- Office-based role.
- May require flexibility during peak travel seasons.
- Immediate joiners preferred.
Pay: ₹15,000.00 - ₹30,000.00 per month
Experience:
- total work: 1 year (preferred)
Work Location: In person
📌 Travel Executive (Delhi)
🏢 FareHawker
📍 Delhi