Job Title

RSM – Personal Loans

Function

Retail Lending

Department

Retail Lending

Reporting To

(Title)

Zonal Head - Personal Loans

Superior’s Superior

(Title)

National Head – Personal Loans

Unit

Aditya Birla Finance Limited

Location

Mumbai

Personal

Financial Services

Date

2018

Code

Job Purpose

The Purpose Of This Job Is

To execute the Personal objectives for the region in line with the Zonal Personal Loans segment objectives of book size, profitability, portfolio management, etc. in consultation with the Zonal Head – Personal Loans
To deliver on the regional strategy in terms of target segments, strengthening existing relationships and setting up recent channels for market penetration, and set Personal objectives and operational plans for the regional organization.
To act as a point of escalation for specific cases, fraud alerts, customer complaints or exception handling and support the removal of bottlenecks for the achievement of Personal targets for PL segment at a regional level




To grow Personal penetration in the region by directing and building the capability of ASMs and SMs, and ensure cascade of plans and strategies down the line
To ensure the end to end management of PL transactions in the region with superior product delivery, and to monitor the credit quality of new acquisitions with compliant sales operations & partnership with Risk team
To develop and manage the regional team to ensure motivation and focus towards achieving Personal results
Dimensions

What are the areas (in quantitative terms) the job has an impact on?

Function Dept. Section Remarks

(As applicable)

Manpower (Nos.)

A

Management

5-6

ASMs

B

Staff

C

Worker

D

Contract

Total

Other Relevant Parameters

(Capacity/ Volumes/ Budget)

A

Book Size

INR 1620 Cr

B

Number of

Customer

Acquisitions

7364

C

Sales Process

TATs

100%

D

NPA %

0%

E

Profitability

Job Context & Major Challenges (What are the specific aspects of the job that provide a challenge t

📌 RSM - Unsecured Salaried - Aurangabad (India)
🏢 Aditya Birla Capital
📍 India