Project Role : Project Control Services Practitioner

Project Role Description : Develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model.

Must have skills : Managed File Transfer

Positive to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Role: GlobalScape MFT Support Engineer

Experience: 3–8 Years

Primary Skill: GlobalScape-eFT (MFT)

Secondary Skills: SFTP, PGP, Windows, ServiceNow, ITIL, EDI/B2B Integration Support

Key Responsibilities

Provide L2/L3 support for GlobalScape EFT/MFT platforms

Monitor and troubleshoot file transfer failures

Manage SFTP, FTPS, FTP, HTTPS, PGP, and certificates





Support trading partner onboarding and connectivity testing

Handle incidents, service requests, RCA, and changes

Maintain SOPs, operational reports, and support documentation

Coordinate with infrastructure, network, and business teams

Required Skills

Hands-on GlobalScape EFT/MFT administration and support

SFTP, FTPS, FTP, HTTPS, PGP, SSL/TLS Certificates

Windows Server administration

Basic Linux knowledge

ServiceNow or other ITSM tools

ITIL processes (Incident, Problem, Change)

Preferred Skills

AMS / Production Support

EDI/B2B Integrations

PowerShell or Shell scripting

📌 Project Control Services Practitioner (Bengaluru)
🏢 Accenture in India
📍 Bengaluru