06 Sep
|
Raintree, St Mary's
|
Chennai
06 Sep
Raintree, St Mary's
Chennai
Role Overview We are seeking a professional and enthusiastic Guest Relation Executive to deliver exceptional guest service and ensure a memorable stay experience. The role involves welcoming guests, assisting with check-in/check-out, handling inquiries, and coordinating with departments to meet guest needs. Key Responsibilities Guest Welcome: Provide a warm reception and smooth check-in/check-out process. Service Assistance: Handle guest requests, reservations, and provide information about hotel services. Issue Resolution: Address guest concerns promptly and professionally. Coordination: Work closely with other departments to ensure seamless service delivery. Feedback: Collect guest feedback and contribute to service improvement. Qualifications Degree/Diploma in Hotel Management or equivalent.2–4 years of experience in guest relations/front office in a luxury hotel. Solid communication and interpersonal skills. Guest-focused approach with problem-solving ability. Proficiency in English; knowledge of additional languages is an advantage.
📌 Guest Relations Executive (Chennai)
🏢 Raintree, St Mary's
📍 Chennai