Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 700+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, and a 2 lakh+ robust independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.

Job Description

Job Profile: Senior Product Manager - Backend & Platform (CREW)

Location: Whitefield,Bangalore, Karnataka- Onsite

Experience: 6-9 years in product management, with at least 3 years owning backend, platform, or transactional systems.

About CREW

CREW is a personal travel concierge for the premium Indian travellers who want the trip to be great, and would rather not spend three weeks in browser tabs getting there.

Two promises hold it up. We guard the wallet: member rates off directly contracted supply. And we stay with the customer: a real team of AI and humans from the first message to the flight home, handling the planning, booking, web check-in,



the early check-in, the layover, the 6am flight change.

Every travel platform in India stops at the booking. Nobody is playing for what comes after, which is the actual trip. That is also where CREW lives.

Why this role matters

Landing the concierge feeling is a big backend problem.
Guarding the wallet is a sourcing and pricing system. Contracted supply, live rate shopping against public OTA prices, and the ability to prove the claim on every booking instead of asserting it in an ad.
Staying with customers is an orchestration problem. One trip is a visa, flights, a stay, transfers, activities and cabs, plus whatever the customer already booked somewhere else.
The economics are decided here too. How do we build systems with the perfect balance between AI and humans?

What will you get to do here?

Sourcing, pricing and supply : The systems that make the price promise structurally true. Contracted a

📌 Senior Product Manager (Bengaluru)
🏢 Swiggy
📍 Bengaluru