Executive Summary

- The function reports to the National Manager BIU Lease Management, CREM.
- Manage pre-audit vertical, including Head Office and Zonal teams, for payment processing.
- Demonstrate expertise in payment systems, industry regulations, and fraud prevention to ensure seamless and secure transactions.
- Proactively support the CREM Business Unit in both tactical and strategic decision-making related to payments managed by the department.
- Possess knowledge of GSTN and MSME compliance requirements.
- Create and track multiple KPIs to evaluate the effectiveness of the strategies implemented.
- Strong communication skills, problem-solving abilities, and the ability to work both independently and collaboratively are essential.
- This position requires travel across zones.

In This Role, You Will

- Pre-audit and process payments promptly and accurately in accordance with established procedures.
- Ensure compliance with payment policies, procedures, and regulatory requirements.
- Analyses payment trends and identify areas for improvement in processes.
- Develop and maintain positive relationships with internal and external customers, delivering high-quality service.
- Train and mentor zonal team members on payment processing procedures and best practices.
- Manage reporting for the vertical.




- Stay updated on industry trends and changes in payment systems and technologies.
- The candidate should have hands-on experience in payment processing, budget variance analysis, and internal audits.
- Drive new initiatives and projects for the function.
- Lead process improvements through competitive benchmarking.

Your Influence

- Enhance customer satisfaction through timely and accurate payment processing.
- Collaborate with B360 and Large Office teams and guide their processes.
- Improve efficiency and accuracy in invoice and payment management.
- Reduce payment disputes and inquiries through effective resolution.
- Ensure timely and accurate financial/MIS reporting on payment activities.

Essential Skills And Qualifications

- Minimum of 12-15 years of experience in Banking and Financial Services.
- Masters degree in Accounting, MBA (Finance), or a related field.
- Strong analytical and data-gathering skills. Solid quantitative and analytical capabilities.
- Advanced knowledge of Excel.
- Sound knowledge of payment systems, processes, and industry best practices.
- Ability to manage large teams and provide effective leadership.

This job is provided by Shine.com

📌 Payments and Process Head-Corporate Real Estate- Leading Bank - Mumbai
🏢 ACURA SOLUTIONS
📍 Mumbai