Location: Mumbai, Maharashtra
Work Model: Hybrid
Experience: 1–2 Years
Employment Type: Full-time
Working Hours: 9:00 AM – 6:00 PM IST
About the Role
LINC Education is looking for a Associate – Program Operations to support the smooth and effective delivery of academic support services across our global university partnerships.
The role will work closely with Program Managers, Account Managers, Academic teams and global university stakeholders to manage day-to-day operations, monitor delivery, drive process improvements and ensure a high-quality experience for students and partners.
Key Responsibilities
Coordinate day-to-day delivery of academic support services.
Track daily, weekly and term-based operational objectives and deliverables.
Manage end-to-end program operations and ensure timely, high-quality outputs.
Support the development and improvement of SOPs, dashboards and operational processes.
Analyse operational data and identify opportunities for process and service improvement.
Work with internal and external stakeholders to resolve operational challenges.




Support the Program Manager in maintaining delivery standards and service excellence.
Collaborate with Account Managers and cross-functional teams to meet client commitments.
Contribute to improving student and university partner experience through effective program management.
What We're Looking For
Graduate/Postgraduate from a Tier 1 college, preferably in Engineering, Technology, Science or another analytical discipline.
1–2 years of experience in Operations or Program Management.
Prior experience in EdTech Operations is preferred.
Strong analytical and data interpretation skills.
Excellent written and verbal communication skills in English.
Proactive, resourceful and solution-oriented approach.
Comfortable working in a fast-paced environment and navigating ambiguity.
Robust ownership, attention to detail and ability to manage multiple priorities.
Good to Have
Experience working with global clients or

📌 Associate - Program Operations (Mumbai)
🏢 LINC Education
📍 Mumbai