About Plivo

Plivo is a leading technology company transforming customer engagement for some of the world's largest B2C brands, including Uber, WhatsApp, and Zomato. Our newest product, an AI Agents platform, automates the entire customer lifecycle from acquisition to support through cutting-edge multimodal AI, including LLMs, text-to-speech, and speech detection. With a 100+ member team across India and the US, we build high-impact global products that handle over 1 billion API requests per month. If you are excited about solving hard, real-world infrastructure challenges at scale, we look forward to talking with you

About the Role

As a Business Finance Analyst, you will report into the Business Finance unit and its leadership, owning key reporting sources and helping the team execute data-driven decisions and operations. You will work across finance and business operations to enable revenue operations execution, finance and statutory reporting, and sit at the intersection of business operations, business reviews, and data management.





This role reports to the Business Finance Manager and is based in our Bangalore office.

What You'll Do

• Build and maintain the data pipelines connecting CRM, marketing tools, and operational systems (e.g., billing, support ticketing) into the reporting/BI layer (e.g., HubSpot and Zendesk-type systems into AWS QuickSight), keeping every source in sync.
• Assist and execute critical finance and revenue operations — including customer invoicing, billing queries, taxation filings, and validating data shared from operational teams.
• Build and maintain dashboards and recurring reports on core business and usage metrics (e.g., call minutes, messages, billing volumes), and own P&L; inputs across business lines — including emerging and experimental products — for stakeholders ranging from customer-facing teams to leadership.
• Automate manual, repetitive data entry using scripting or workflow-automation tools — built to be easy to run,

📌 Business Finance Analyst (Bengaluru)
🏢 Plivo
📍 Bengaluru