Senior Microsoft 365 Engineering & Reliability Lead
Summary
We are seeking an experienced Senior Microsoft 365 Engineering professional to lead the engineering strategy and ensure the reliability of our global collaboration ecosystem. This pivotal position encompasses the full lifecycle management of critical platforms including Exchange Online, SharePoint Online, Teams, Teams Voice, Slack, Microsoft Defender, and Copilot. The ideal candidate will be responsible for configuring, securing, and optimizing these environments to facilitate seamless communication and collaboration for a worldwide workforce. The role emphasizes robust messaging security, the governed integration of artificial intelligence, and the maintenance of high service availability across a complex, regulated IT landscape.

Location: Bangalore

Experience: 8-13 years
Responsibilities
Platform Engineering & Lifecycle Management: Oversee the end-to-end administration of Exchange Online, SharePoint Online, and OneDrive, managing configuration, governance frameworks, and system lifecycle updates.




Collaboration Architecture: Design and maintain the Microsoft Teams and Slack environments, including the implementation of governance policies, application integrations, and enhancement of the overall user collaboration experience.
Voice & Telephony Solutions: Manage the configuration and operational support for Teams Phone and Voice services, ensuring optimal calling policies, numbering plans, and call quality metrics.
Threat Defense Operations: Serve as the primary operator for Microsoft Defender for Office 365 (Level 2), handling anti-phishing strategies, Protected Links and Safe Attachments configuration, and executing rapid threat response protocols.
AI Governance & Deployment: Lead the deployment and governance of Microsoft 365 Copilot, managing licensing structures, data readiness assessments, permission models, and ensuring safe, compliant adoption.
Compliance & Information Protection: Enforce retention sch

📌 Hiring || Senior Microsoft 365 Engineering (Bengaluru)
🏢 2COMs
📍 Bengaluru