Level - 08 - 8 DDC4A Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions.

Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles &

Responsibilities

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Manage and prioritize support tickets to ensure timely resolution.
- Identify and analyze system issues, and provide effective solutions.
- Collaborate with clients to understand their requirements and provide technical guidance.




- Conduct system testing and troubleshooting to ensure optimal performance. Skilled & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Database Administration.
- Strong understanding of database management principles and practices.
- Experience in performance tuning and optimization of Oracle databases.
- Knowledge of backup and recovery procedures for Oracle databases.
- Familiarity with Oracle database security and user management.
- Good To Have Skills: Experience with Oracle Exadata.
- Recommendation: Familiarity with SQL and PL/SQL programming languages.

Additional Information

- The candidate should have a minimum of 7.5 years of experience in Oracle Database Administration.
- This position is based in Noida.
- A BE Graduate degree is required.

Hours : 8:00am to 5:00pm

Education

Additional Job Details

📌 Oracle Database Administration (India)
🏢 Trigent Software
📍 India