Onboarding Operations & Implementation Support

- Deliver end-to-end onboarding activities for assigned regions (ASA, MENA, EUA)
- Monitor pre-employment requirements (background checks, documentation, system updates) in line with defined policies and flag all required updates
- Track onboarding progress and ensure milestones are met within SLAs
- Execute onboarding processes aligned to regional requirements
- Adapt workflows based on guidance from manager and project team
- Support issue resolution during implementation periods
- Act as operational point of contact for recruiters, HRBPs, and HR Helpdesk (Accenture)

Process Documentation, Knowledge Capture & Transition Support to Accenture

- Gather onboarding activities currently performed by Bridge team, managers, and HRBPs
- Document workflows, steps, dependencies, and required inputs in a structured format
- Identify inconsistencies or gaps and escalate to manager for resolution
- Maintain clear, accurate, and audit-ready process documentation
- Support knowledge transfer activities to HR Helpdesk (Accenture)
- Prepare process guides, templates, and trackers for handoff
- Coordinate with stakeholders to ensure completeness of information
- Track transition progress, timelines, and risks
- Flag issues impacting readiness or service continuity

Responsibilities

Onboarding Transformation & Candidate Experience

- Support the onboarding manager in evolving onboarding processes and improving the candidate/new hire experience
- Contribute to the development of more consistent, scalable onboarding practices




- Identify process inefficiencies and experience gaps based on operational insights
- Provide input and data to support improvements in onboarding journeys, communications, and touchpoints
- Assist in implementing enhancements to onboarding workflows, tools, and candidate interactions

Coordination & Stakeholder Support

- Partner with Global Recruitment, HRBPs, hiring managers, and HR Helpdesk
- Provide status updates on onboarding progress and transition activities
- Escalate issues requiring decision or policy clarification

Data, Tracking & Compliance

- Maintain accurate data across systems, trackers, and reports
- Ensure documentation is complete and aligned with compliance requirements
- Support audit readiness by maintaining organized records

Qualifications

- Bachelor’s degree in human resources, Business Administration, or related field (required)
- Master’s degree or HR certification (e.g., MBA, PGDM, HR specialization) preferred
- 4+ years of experience in HR Operations, onboarding, or Talent Acquisition coordination
- Experience in process documentation, SOP creation, or operational transitions
- Exposure to multi-region onboarding environments preferred
- Experience working with shared services or third-party vendors is an advantage

Knowledge Skills and Abilities

- Solid organization and execution discipline
- Process-oriented mindset with ability to document and standardize workflows
- High attention to detail and data accuracy
- Ability to translate operational tasks into structured processes
- Strong coordination and communication skills with global stakeholders

📌 Onboarding Specialist (Mumbai)
🏢 Weatherford
📍 Mumbai