Business Function

Group Technology and Operations (T&O;) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O;, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels

Job Purpose

Managing the Operations of Foreign Cash Ops unit for the bank

Key Accountabilities

Monitoring and Processing of Outward A2 transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines. Maintaining the Client services as per expectations at the desired levels and manage all the stake holders.

Job Duties & Responsibilities

Monitoring and Processing of Outward Remittances A2 payments including LRS cases and manage BAU as per internal and regulatory guidelines.
Knowledge on Nostro Reconciliation and rules pertaining to such Recon.
Learn and Guide the team on various staff functions, including operations,



management viewpoints and organisation’s policies and practices affecting each phase of business.
Provide support as needed in the various departments, including reporting, making/checking of transactions, creation of PPTs, customer service as needed.
Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly.
The Job will also include internal and external customer meetings, hence should possess strong inter personal, analytical and presentation skills
Open to work and perform in energetic environment and under pressure situations, wherein individual skills combine with team's performance to determine the success of the unit.
Understanding & highlighting the risks in the process, and work on process improvements
Ensure that the KPI’s and KRI’s are managed and ma

📌 Analyst, Specialist, Operations, Trns Svcs-Trade Operations, Corporate Banking, Technology (Mumbai)
🏢 DBS Bank
📍 Mumbai