06 Sep
|
Trigent Software
|
India
06 Sep
Trigent Software
India
"12 M2B Summary: As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve troubleshooting client issues, providing solutions, and maintaining client satisfaction. Roles &
Responsibilities
- Provide technical support to clients, troubleshoot issues, and provide solutions.
- Maintain client satisfaction by ensuring the smooth functioning of systems and applications.
- Interpret and design solutions based on deep product knowledge and accurately define client issues.
- Communicate effectively with clients and internal teams to resolve issues and provide updates. Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.
- Positive To Have Skills: Experience in Customer Service Operations.
- Strong understanding of system and application troubleshooting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Additional Information
- The candidate should have 0-2 years of experience in Microsoft Windows Desktop Management.
- The JOB FAMILY and PROJECT ROLE information are not for candidate's experience.
- This position is based at our Mumbai office."
Hours : 8:00am to 5:00pm
Education
Additional Job Details
📌 Microsoft Windows Desktop Management (India)
🏢 Trigent Software
📍 India