We are seeking an experienced skilled to join our team as an Assistant
Manager - Governance. In this role, you will play a crucial part in establishing
and maintaining robust internal control and governance standards, particularly
for customer onboarding. Your expertise will be instrumental in developing and
managing portfolio monitoring and governance, with a focus on online channel
usage and KYC accuracy. Additionally, you will be responsible for identifying
patterns and account throughput for L3 customers, ensuring the validation of KYC
alerts and profiles, and implementing Central Bank guidelines for compliance.

RESPONSIBILITIES

* Develop and manage internal control and governance standards for customer
onboarding, ensuring a seamless and compliant process.
* Focus on online channel usage and KYC accuracy for portfolio monitoring and
governance, identifying any potential risks or anomalies.
* Analyze patterns and account throughput for L3 customers, providing insights
and recommendations to enhance the customer onboarding journey.
* Validate KYC alerts and profiles,



taking necessary actions to mitigate any
potential risks or fraudulent activities.
* Review and control high-risk items such as MER, ONR, and deferrals, ensuring
compliance and minimizing potential liabilities.
* Oversee the completion of training modules for all staff, raising awareness
of risk and ensuring a culture of compliance.
* Liaise with FP&I; to implement best practices and develop self-governing
mechanisms to detect and prevent fraudulent applications.
* Stay updated with Central Bank guidelines and implement compliance
requirements, ensuring the organization's adherence to regulatory standards.
* Collaborate with cross-functional teams to streamline processes and enhance
the overall customer onboarding experience.
* Provide regular reports and updates to senior management, highlighting key
metrics and areas of improvement.

QUALIFICATIONS

* A minimum of 10 years of experience in ha

📌 Assistant Manager (Bengaluru)
🏢 Mashreq
📍 Bengaluru