Black Box Network Services India Pvt Ltd. is looking for a talented and
experienced ServiceNow Developer to join our dynamic IT team. The successful
candidate will play a crucial role in implementing, configuring, and supporting
ServiceNow modules across our enterprise. With a minimum of 3 years of relevant
experience, you will bring expertise in ServiceNow configuration, 3rd party
integrations, and a solid understanding of ITSM and ITIL principles. Your strong
technical skills and excellent communication abilities will be key to driving
our ServiceNow initiatives forward.

RESPONSIBILITIES

* Implement and configure ServiceNow modules, including ITSM, CSM, FSM, and
ITBM, to meet business requirements.
* Integrate ServiceNow with other applications and systems using JavaScript,
SOAP, REST, and SSO-SAML.
* Develop and customize ServiceNow using UI Pages, UI Macro, CSS, HTML, and
Jelly.
* Utilize ServiceNow APIs and client/server-side JavaScript for efficient
development and integration.
* Create and maintain business rules, script includes, UI actions, and flow
designer elements.




* Manage scheduled jobs and client scripts to automate processes and enhance
system efficiency.
* Drive continuous improvement of our ServiceNow implementation methodology and
service offerings.
* Collaborate with cross-functional teams to extend ServiceNow to different
departments and geographies.
* Provide support and troubleshooting for ServiceNow-related issues and
queries.

QUALIFICATIONS

* Bachelor's degree in Computer Science, Information Technology, or a related
field.
* 5-8 years of total work experience, with 3-8 years of relevant ServiceNow
experience.
* Robust knowledge of ServiceNow modules, especially ITSM/CSM/FSM/ITBM.
* Proficiency in ServiceNow configuration, 3rd party integrations, and API
usage.
* Experience with JavaScript, AJAX, SOAP, REST, and SSO-SAML integration.
* Familiarity with UI development using CSS, HTML, Jelly, and UI Macro.
* Excellent verbal and written co

📌 ServiceNow Developer (Bengaluru)
🏢 Black Box
📍 Bengaluru