Job Description

Associate Managers in this role get to –
Impact the Bottom Line: Drive the performance of a team of consultants, meeting and exceeding all KPI targets.
Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team.
Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management.
Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.
Coaching, Feedback, weekly monitoring target as set by the program
Support team in handling customer or client escalations

Qualifications

Bachelor’s degree or college diploma.
Overall 7+ years of UK P&C; cross functional Insurance experience with min of 2 years in team management.
Highly independent, robust work ethic and dynamic individual who thinks creatively and enjoys working in a fast-paced environment.
Should possess strong presentation and interpersonal skills.

📌 Team Lead (Kochi)
🏢 Sutherland
📍 Kochi