About The Company

Abbott Laboratories is a global healthcare leader dedicated to improving lives through innovative medical products, diagnostics, and nutritional solutions. With a rich history spanning over a century, Abbott has established a reputation for excellence, integrity, and a commitment to advancing healthcare worldwide. The company operates in more than 160 countries, leveraging cutting-edge technology and scientific expertise to develop solutions that address a broad spectrum of health challenges.

Abbott’s portfolio includes pharmaceuticals, medical devices, diagnostics, and nutritional products, all aimed at enhancing patient outcomes and fostering healthier communities. As part of its mission, Abbott continuously invests in research and development to bring innovative therapies and solutions to market, ensuring that healthcare providers and patients have access to the best possible care.

About The Role The Business Performance and Commercial Excellence Manager at Abbott Laboratories plays a pivotal role in driving strategic initiatives aimed at optimizing sales force effectiveness, enhancing market insights, and improving overall business performance. The incumbent will be responsible for designing and deploying targeted strategies that align with corporate objectives, leveraging data analytics to inform decision-making, and fostering a culture of continuous improvement within the sales and marketing teams. This role requires a proactive approach to project management, collaboration with cross-functional teams, and a keen understanding of market dynamics.

The successful candidate will serve as a key driver in implementing innovative incentive plans, assessing field force productivity, and developing training programs to elevate the capabilities of the sales team. This position offers an exciting opportunity to influence Abbott’s growth trajectory by translating data-driven insights into actionable strategies and ensuring the delivery of measurable business results.

Qualifications The ideal candidate will possess a minimum of 2-3 years of experience in the FMCG or pharmaceutical industry,



with a strong analytical mindset and a proven track record of translating data into strategic recommendations. A bachelor’s degree in Business Administration, Marketing, Life Sciences, or a related field is required; a Master’s degree or relevant certifications will be considered an advantage. The candidate should demonstrate excellent analytical skills, proficiency in data management tools, and the ability to interpret complex datasets such as IQVIA and SMSRC.

Strong communication and interpersonal skills are essential for engaging with internal teams and external partners. Prior experience in sales analytics, project management, and field force management will be highly valued. The ability to adapt quickly to changing market conditions and a proactive approach to problem-solving are critical attributes for success in this role.

Responsibilities The Business Performance and Commercial Excellence Manager will be responsible for a broad range of activities, including but not limited to:

- Developing and deploying field targets and incentive plans that motivate the sales force and align with business objectives.
- Conducting regular assessments of the deployed field force, identifying levers to improve productivity, and implementing corrective actions.
- Synthesizing market data from sources such as IQVIA and SMSRC to refine doctor visit lists and optimize field coverage based on strategic focus areas.
- Driving data-driven decision-making by conducting comprehensive business analytics, translating insights into actionable strategies that create tangible business impact.
- Engaging with external market intelligence partners and agencies to gather insights and stay ahead of market trends.
- Designing and implementing independent projects with full accountability,



ensuring timely delivery and measurable outcomes.
- Monitoring and analyzing sales force performance through reporting and analytics, identifying opportunities to drive efficiency across primary and secondary sales channels.
- Collaborating with Zonal Business Managers, NSMs, Divisional Heads, and other senior leaders to align strategies and execute plans effectively.
- Developing and deploying comprehensive action plans, including talking points and review mechanisms to ensure consistency in messaging and execution.
- Working closely with underperformers through field coaching and support to enhance their effectiveness and overall team performance.
- Building and enhancing field force capabilities by identifying training needs, designing tailored development programs, and working with the training team to implement these initiatives.

Benefits Abbott Laboratories offers a competitive salary package along with a comprehensive benefits program that includes health insurance, retirement plans, paid time off, and opportunities for professional development. Employees are encouraged to participate in continuous learning initiatives and leadership development programs. The company fosters a collaborative and inclusive work environment that values innovation, integrity, and excellence. Additionally, Abbott provides a supportive culture that promotes work-life balance, recognition, and growth opportunities opportunities, ensuring employees are motivated and engaged in their roles.

Equal Opportunity

Abbott Laboratories is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, ethnicity, gender, age, disability, sexual orientation, religion, or any other protected characteristic. We believe that diversity drives innovation and excellence, and we are dedicated to providing equal employment opportunities to all qualified candidates.

We encourage applications from individuals of all backgrounds and experiences who are passionate about making a difference in healthcare and improving lives globally.

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