Company Description Xpedia Holidays is a tour operating and promotion team under the umbrella of the well-established KV Tours. Based in Kochi, the company is recognized as one of the leading travel service providers in the region and is committed to consistently achieving top-rated status.

Xpedia

Holidays is powered by a dedicated and experienced team that understands the preferences of travelers and designs itineraries to match their interests. The company’s strength lies in its diverse travel packages, offering tailored options for groups of any size, including solo travelers. Applicants can expect to join a customer-focused organization that values innovation, service quality, and memorable travel experiences.

Role Description This is a full-time, on-site Management Trainee role based in Kochi.

The Management

Trainee will support daily operations of the tour and travel business, including assisting with itinerary planning, package coordination, and customer communication.

Responsibilities include learning and contributing to sales processes, vendor coordination, booking and reservation management, and resolving basic customer queries under supervision. The role involves working closely with senior team members to understand business workflows, performance metrics, and service standards,



while participating in problem-solving, reporting, and process improvement initiatives.

The Management

Trainee is expected to be proactive, eager to learn, and able to adapt to a dynamic, customer-centric setting.

Qualifications

- Strong communication and interpersonal skills, with the ability to interact effectively with customers, vendors, and internal teams.
- Basic understanding of business operations, sales, or hospitality management; prior internship or experience in travel, tourism, or customer service is an advantage.
- Good organizational and time-management abilities, including attention to detail, follow-through, and capacity to handle multiple tasks.
- Proficiency in MS Office and comfort using digital tools for bookings, documentation, and reporting; familiarity with travel or CRM software is beneficial.
- Problem-solving mindset, willingness to take initiative, and ability to work in a fast-paced, team-oriented environment.
- Bachelor’s degree in Tourism, Hospitality, Business Administration, or a related field preferred; fresh graduates are encouraged to apply.
- Flexibility to work different shifts or extended hours during peak travel seasons, with a strong commitment to customer satisfaction.

📌 Management Trainee (Kochi)
🏢 Xpedia Hoildays
📍 Kochi