Job Summary

The role is accountable for ensuring that trade confirmations are issued, agreed, matched and resolved in a timely and controlled manner across Global Markets products.
Reduce unsigned confirmations, resolve economic disputes, improve client follow-up, and ensure that confirmation breaks are clearly owned and closed. The role holder will set clear standards for quality, timeliness, escalation and accountability across the function.
Define the global confirmations strategy, aligned to post-trade risk reduction, digitalisation, client experience and regulatory expectations.
Build a globally consistent confirmations operating model with clear standards for issuance, affirmation, chasing, dispute resolution and escalation.
Drive adoption of electronic confirmation platforms, workflow tools and data-led controls.
Represent Confirmations in product launch, regulatory, client remediation and industry change forums.
Define the global confirmations strategy, aligned to post-trade risk reduction, digitalisation, client experience and regulatory expectations.




Drive adoption of electronic confirmation platforms, workflow tools and data-led control
Standardise processes, templates, exception codes, escalation paths and management information across India and Malaysia.
Reduce manual drafting, email-based workflows, aged unsigned confirmations and long-running disputes.
Strengthen controls over economic terms, legal templates, authorised signatories and client communication.
Lead digital confirmation initiatives, platform adoption, workflow automation and AI-enabled discrepancy detection.
Partner with Technology and Legal to simplify templates, automate checks and reduce manual intervention.
Use data analytics to identify dispute themes, root causes and front-to-back improvement opportunities.

Skills And Experience

At least 15 years of experience in post trade activity (confirmation & settlements)
Solid experience in Global Markets Operations, Post Trade Operations

📌 Global Head, Confirmations, Post Trade Operations(Malaysia, India) (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru